7th Annual ECHO Ontario Conference: 2023 Virtual Event
Where: Online Virtural Event
Time: 9:00am - 12:30pm

When: Friday, January 27, 2023




Upon completion of the conference, participants will be able to:

  • Define integrated care and identify how the ECHO model can support it for better patient outcomes

  • Develop strategies to implement curriculum on integrated care into ECHO sessions

  • Incorporate the patient’s perspective in the participant’s understanding of integrated care



9:00 am
(20 mins)
Opening Remarks
Dr. Allison Crawford and Dr. John Flannery
9:20 am
(40 mins)  
Keynote 1 Working Together: Ontario Health and Project ECHO
Dr. Andrea Furlan and Dr. Sacha Bhatia
10:00 am
(20 mins)
Keynote 2ECHO as a Mechanism for Integrated Care: International Lessons to Share with Ontario
Alicia Kirley
10:20 am
(30 mins)
Panel Discussion
Keynotes answering questions and consolidating ideas
10:50 am
(10 mins)
(30 mins)
Breakout Rooms: Integrated Care and ECHO
Join one of three moderated, concurrent breakout groups to discuss integrated care within key components of ECHO
  1. Leveraging ECHO to improve integrated care
Anne Kirvan, Carey Lawford, and Dr. Eva Serhal
  1. Evaluating ECHO’s outcomes relating to integrated care
Jane Zhao and Devin Sodums
  1. Navigating the patient’s experience in integrated care
Ghyslaine Paquette and Stephanie Wang
(30 mins)     
Group discussion of key takeaways/pearls from breakout rooms
Dr. John Flannery
(30 mins)
Concluding Plenary


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Dr. Allison Crawford

Co-Chair, ECHO Ontario Superhub

Allison Crawford is co-Chair of ECHO Ontario Mental Health.  She is a psychiatrist and Assistant Professor in the Department of Psychiatry, University of Toronto, where she is the Director of the Northern Psychiatric Outreach Program and Telepsychiatry at the Centre for Addiction and Mental Health. She has worked as a psychiatrist in Nunavut for 10 years.  Her research focus is on outreach and transcultural psychiatry, including: issues related to access and equity; cultural safety; collaborative and community-based care; and technology.  Current projects include: consulting to Inuit Tapiriit Kanatami, with the Mental Health Commission of Canada, to create a Canadian National Inuit Suicide Prevention Strategy; and developing online educational resources on Inuit cultural safety and trauma-informed care (www.inuitstorybones.ca).  She is on the Scientific Advisory Group to the Arctic Council, and consults to the Inuit Circumpolar Council. 

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Dr. John Flannery

Co-Chair, ECHO Ontario Superhub

Dr. John Flannery has been a specialist in Physical Medicine & Rehabilitation for 25 years.  His area of specialty has included the entire gamut of all the physical rehab domains including amputee, burn, electro-diagnostic medicine, chronic and musculoskeletal pain, as well as all of the neurologic rehabilitation fields (ABI, Stroke and SCI).  He was Residency Program Director at U of T for over 10 years, as well as the lead for the Specialty Committee at the Royal College for four of those years (2009-12). He has been the Medical Director of the MSK and Multisystem Rehab Program at Toronto Rehab since 2003.  In 2013, he was selected by peers and administrators in the GTA as one of 30 top "Toronto Docs" and profiled in Toronto Life magazine for his compassionate care and leadership in Rehab.

Currently, in his leadership role at Toronto Rehab, his main areas of focus include educational system level endeavors.  This includes his role as the Co-Chair of ECHO Ontario Superhub with its international reach into over 30 hubs with particular interest in the facilitation process of learning.  As well, he is the Co-Medical Director of Comprehensive Integrated Pain Program at University Health Network and Medical Director of Rehab Pain Service at Toronto Rehab.  

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Dr. Andrea Furlan

Chair of ECHO Ontario Chronic Pain and Opioid Stewardship (UHN)

Dr. Andrea Furlan is an Associate Professor of Medicine at University of Toronto, and a staff physician and scientist at Toronto Rehabilitation Institute (UHN). She developed the Opioid Manager, a point-of-care tool for physicians using opioids for chronic pain. She is the 2020 recipient of the Pain Excellence Award from the Pain Society of Alberta, a national award given to a clinician who “exemplifies excellence in their clinical and academic practice”.

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Dr. R. Sacha Bhatia

Population Health and Values Based Health Systems Executive, Ontario Health

Dr. Bhatia is the Senior Vice President, Population Health and Value-based Health Systems, at Ontario Health. Previously, he was the FM Hill Chair in Health Systems Solutions, the Chief Medical Innovation Officer of Women’s College Hospital (WCH), as well as the Division Head of Cardiology at WCH. A scientist at the Institute for Clinical Evaluative Sciences (IC/ES) and an Associate Professor at the University of Toronto, he has been published in international peer reviewed journals like the New England Journal of Medicine and JAMA Internal Medicine. In 2013, he founded the Institute for Health System Solutions and Virtual Care (WIHV) and served as its Director until 2019. He has been a commentator on Bloomberg News, CTV News and the CBC, and has been asked to give over 100 presentations internationally, nationally and regionally over the past 6 years.

He is a recipient of the American College of Cardiology’s Young Investigator Award, the American Society of Echocardiography’s Arthur E. Weyman Young Investigator Award, and most recently the Goldie Award for Quality and Innovation and the Louise Lemieux Charles Emerging Leader award at the University of Toronto. He sits on the boards of the Heart and Stroke Foundation and DREAM Industrial REIT, a publicly traded company listed on the TSX.

Previously, he worked as a clinical and research fellow in cardiology at Massachusetts General Hospital and Harvard University. Dr. Bhatia received his medical degree and MBA at McGill University and his internal medicine and cardiology training in Toronto.

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Alicia Kirley, MBA

Sr. Director, Center of Excellence for Integrated Health Solutions, National Council for Mental Wellbeing

Alicia Kirley serves as the Sr. Director, Center of Excellence for Integrated Health Solutions at The National Council for Mental Wellbeing (Washington, DC), overseeing the delivery of training and technical assistance to advance the implementation of high-quality care for individuals with co-occurring physical, mental health and substance use disorders. Drawing on her past experience as an Executive Leader of a Certified Community Behavioral Health Center and Practice Administrator of Federally Qualified Health Centers in Pittsburgh, Pa, she assists organizations in integrating behavioral health and wellness within centers and states who serve populations which are marginalized, chronically iNational ll and severely and persistently mentally ill, including those with substance use disorder. Before joining The Council, Alicia served as a lead consultant on technology integration, including development and infrastructure strategies of electronic health records across systems. Alicia is successful in the growth and implementation of alternative payment models, partnering with health systems, hospitals, payers and centers to create value models for sustaining integrated health care.

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Anne Kirvan, MSW, RSW

Clinical Services Consultant, Virtual Mental Health and ECHO Ontario Mental Health (CAMH)

Anne Kirvan, MSW, RSW, is a Clinical Services Consultant with the Virtual Mental Health and ECHO Ontario Mental Health programs at the Centre for Addiction and Mental Health, and a doctoral candidate at the Factor-Inwentash Faculty of Social Work at the University of Toronto.

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Carey Lawford, BSW, MSW, RSW

Social Worker, Adult Gender Clinic (CAMH)

Carey Lawford (they/them pronouns) is a Social Worker in the Adult Gender Clinic at the Centre for Addiction and Mental Health (CAMH) in Toronto. They hold Adjunct Lecturer Status in the Factor-Inwentash Faculty of Social Work at the University of Toronto. At CAMH and within a Toronto-based private practice, Carey provides assessment and psychotherapy for clients, both emerging in terms of gender identity and expression, and clients moving forward with transition-related surgeries. They are actively involved in promoting knowledge and advancing competencies in healthcare (primary care and allied health) as a means of increasing health equity within trans and gender expansive communities.

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Devin Sodums

Cognitive Neuroscience Lead for the Kunin Lunenfeld Centre for Applied Research and Evaluation (KL-CARE) (Baycrest)

Devin Sodums is the Cognitive Neuroscience Lead for the Kunin Lunenfeld Centre for Applied Research and Evaluation (KL-CARE), a research and support group at the Baycrest Academy for Research and Education at Baycrest Centre for Geriatric Care. Devin oversees a range of projects encompassing cognitive neuroscience and aging, as well as designing and implementing program evaluations of educational initiatives for those providing care for the elderly. In addition to running the ECHO Ontario Care of the Elderly evaluation, Devin has worked with Canada's National Ballet School, the Canadian Coalition for Seniors Mental Health, as well as start up companies and industry partners.

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Dr. Eva Serhal

Senior Director, ECHO, Virtual Mental Health, and Talk Suicide Canada (CAMH)

Dr. Eva Serhal is the Senior Director of Virtual Mental Health, ECHO, and Talk Suicide Canada at the Centre for Addiction and Mental Health in Ontario, Canada and Director of the ECHO Ontario Superhub, a collaboration between CAMH and UHN that provides training and implementation support to new ECHO telementoring projects throughout Canada. Eva completed a PhD in Health Services Research at the University of Toronto, with a focus on outcomes and evaluation in virtual models of healthcare. Eva’s current research assesses the implementation, adoption and economic factors of virtual care in Ontario. Eva also has significant experience with leadership and governance; she currently co-chairs the Toronto Telemedicine Collaborative and sits as a board member of the Children’s Aid Society of Toronto.

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Ghyslaine Paquette

Project ECHO CYMH System Navigator & Intake Worker for CHEO Tele-Mental Health Service (CHEO)

Ghyslaine Paquette is a Child & Youth Counsellor by discipline and has spent the last 26 years of her career with CHEO. Her career exploits include in-patient mental health, the Eating Disorders Day Treatment Program, Outreach, Mental Health Centralized Intake, Coordination of Mental Health Virtual Care, Tele-Mental Health Service and ECHO Ontario CYMH. Ghyslaine is passionate about assisting families and community mental health providers’ access services and education in their local communities across the province of Ontario. She is an avid traveler, a fun and adventurous spirit and loves a good mystery.

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Jane Zhao

Research Associate for ECHO (UHN)

Jane Zhao is the Research Associate for ECHO at UHN. They have been working for ECHO at UHN since 2014 and bring extensive knowledge and expertise around ECHO implementation and evaluation. In 2022, they published the first ECHO paper focused on integrated care and are passionate about exploring the relationships between ECHO and the integrated care space. They have worked on numerous research studies, provider-focused and patient-focused. Talk to them about health policy, mixed methods research, and comics.

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Stephanie Wang

Community Educator (CAMH)

Stephanie Wang has been a hub member for multiple ECHO programs at CAMH since 2021, including for the “ECHO Ontario Mental Health” and “ECHO Ontario Psychotherapy” programs.
With personal lived experience of mental health, Stephanie is passionate about sharing her experiential knowledge as a form of expertise. Frequently, reflections are of her experiences with navigating integrated care as a patient, including from a multi-cultural and gendered perspective. She contributes to ECHO programs from start-to-finish – including program planning, curriculum development, delivery, and evaluation. Her involvement has also grown to include contributing to presentations, writing for publication, and training for other hub members with lived experience for ECHO programs.
Outside of ECHO, Stephanie also advances the adoption of personal lived experiences as a form of expertise in other spaces. With a focus on person-centered approaches, she is the Managing Director of Health Out Loud, as well as a collaborator on a portfolio of other projects at hospitals, community organizations and corporate clients.

ECHO Ontario is funded by the Ontario Ministry of Health.



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